Vessel-call support: port formalities, berthing, crew and cargo coordination on the ground.
How we handle it
When a vessel calls at a port, someone has to represent the owner or charterer on the ground. A port agent handles the formalities, speaks to the authorities, and keeps all the parties working to the same plan.
Before arrival, we coordinate notices, berth and pilot requests, and the documents the port and customs expect. During the call, we liaise with terminals and stevedores on cargo operations, arrange supplies and services the vessel has asked for, and help with crew-related needs such as changes or medical appointments where permitted.
After departure, we settle the port costs and send you a clear disbursement account so you can see what was paid and why. The aim is a call without surprises, and a record you can rely on when the voyage is reviewed.
Coverage depends on the port and on local regulations. Tell us the vessel, the port and the expected dates, and we will confirm what we can arrange and who will be your point of contact.
What is included
- Port call coordination and formalities
- Berth, pilot and tug arrangements
- Crew changes and ship supplies coordination
- Cargo operations liaison with terminals and stevedores
- Port disbursement accounts
Ideal for
Ship owners, operators and charterers who need dependable local representation at port.
What we need from you
To quote Port Agency accurately, we need the pick-up and delivery locations, a description of the goods, their weight and dimensions, the number of packages and your preferred dates. If you are unsure about any detail, send what you have and we will help fill in the rest.
How pricing works
Our quotes list freight charges, local handling and any surcharges separately, so you can see what you are paying for. Prices depend on the route, carrier rates at the time of booking and the nature of the cargo. Duties and taxes at the destination are normally charged separately.
Ready to move? Request a quote, or track an existing shipment.